Root Cause Analysis with Duke Okes
Episode 34: In this episode, Jon Taber discussed Root Cause Analysis (RCA) with Duke Okes, RCA expert and author of Root Cause Analysis: The Core of Problem Solving and Corrective Action. We discussed some of his favorite RCA methods and how to know when you arrived at the root cause of an issue (the lowest level within your control!). We hope you enjoy it!
Program Level: Basic | Prerequisites: None
Instructional Method: Self-Study | Advance Preparation: None
CPE Credit: 0 hour(s) 16 minute(s) | Field of Study: Auditing
* Learn about Root Cause Analysis
* Quiz Questions: Minimum 4 Questions
* Types: Multiple Choice or True / False
* Quiz Attempts: Unlimited retries
* Minimum Quiz score of 100% is required to obtain self-study CPE
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* CPE Quiz
* Auditors seeking to learn about root cause analysis
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Jon is the host of the "Audit 15 Fun" podcast, and is an Internal Audit Manager at Casey’s General Store, based in Ankeny, IA. Before joining Casey’s, Jon worked for FedEx Services, performing financial and operational audits focusing on locations mostly in the Latin America & Caribbean region.
Prior to that Jon worked for an accounting firm in Des Moines, IA and in the retirement services industry at Principal Financial Group for more than 8 years and was privileged to work with institutional clients with accounts in excess of $1bn.
Jon has a BS in Finance from Upper Iowa University, and a Masters in Financial Fraud and Investigations from Pfeiffer University. Jon is also a Certified Public Accountant in the state of Iowa, a Certified Internal Auditor, a Certified Fraud Examiner, and a Certified Financial Forensics. Jon is passionate about his work and always eager to interact with other Audit, Accounting and Legal professionals. You can reach out to Jon on Linkedin.